ServiceNow OOB Workspace question

Rajanmehta · ‎02-10-2025

Hello Experts,

Quick question.

Is "Asset Workspace" OOB for ServiceNow instance or it requires some plugin/license?

I requested on PDI [Xanadu] version and I see it has that already.

Please advise.

Thanks,

Rajan

Community Alums · ‎02-10-2025

Hi @Rajanmehta ,

Yes, it's OOTB since you have requested for Xanadu PDI Instance. If you’re upgrading to the Vancouver release, you must activate the Asset Management Workspace (sn_itam_workspace) plugin to use the Asset Workspace and

If you’re using the Asset Management application newly from the Vancouver release, the Asset Management Workspace is installed by default.

Note: The Asset Management Workspace is installed by default only on the zBoot instances and not on the instances upgraded to the latest version.

View solution in original post

Dr Atul G- LNG · ‎02-13-2025

Hi @Rajanmehta

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