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ā08-23-2024 04:12 AM
I got a ticket
"I am application owner, I need to approve release and change request, can I approve them on my iPhone? Both Safari browser or App are fine."
any comments?
Solved! Go to Solution.
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ā08-23-2024 04:22 AM
Hi @SakshamB
yes, you can do. But Prefer to use the mobile Agent app so that it is quick and easy.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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ā08-23-2024 06:39 AM
Hi @SakshamB,
For sure you can.... but you need to have the mobile agent configured before you're able to do that.
if my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.
Best regards
Anders
If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.
Best regards
Anders
Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/
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ā08-23-2024 04:22 AM
Hi @SakshamB
yes, you can do. But Prefer to use the mobile Agent app so that it is quick and easy.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
****************************************************************************************************************
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ā08-23-2024 06:39 AM
Hi @SakshamB,
For sure you can.... but you need to have the mobile agent configured before you're able to do that.
if my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.
Best regards
Anders
If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.
Best regards
Anders
Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/
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ā02-10-2025 04:14 PM
Yes, you should be able to approve release and change requests from your iPhone, but it depends on the specific system your organisation uses for approvals. Many platforms, like ServiceNow, Jira, or SAP, have mobile-friendly interfaces accessible via Safari or their dedicated apps. If the system supports it, you may need to enable mobile approvals in settings or use an authentication method like SSO or MFA.
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ā02-13-2025 08:39 AM
If approvals arenāt working through Safari, try clearing the cache or switching to another browser. Also, ensure the app is updated if using a dedicated approval tool. If you need a bit of personalisation while handling work tasks, you might enjoy the old nokia ringtones to create your own custom tones. Hope this helps!