Servicenow Salesforce Integration Spoke - Update case

[Bhavna gupta]

Hi,

I am trying to integrate Servicenow with Salesforce using Salesforce Spoke. I have setup the Oauth and it is generating OAuth token successfully.

But in the flow designer, when I try to use the Salesforce spoke action - Update record, I am not able to get the additional field values.

+Add field value : this button is disabled.

I added the field to be updated in script.

But when I test the flow, it is giving me this error for Action - Update record:

Expected argument of type object, but instead had type undefined

Please help!

[Mathieu Lepoutr]

Hi @Bhavna gupta 

Based on the error message you provided, it seems like there is an issue with the data type of the object being passed to the Update record action in the Salesforce spoke. Please verify that the field you are trying to update exists in Salesforce and that you are using the correct field name.

Please allow me to suggest that you take a look at our decentralized solution Exalate, for synchronizing all entity types between these two instances. Exalate is easy to set up and allows you to control exactly which data you want to send and receive. If you would like to see a customized demo of the product, please let me know and I will be happy to schedule a time that works for you. Thank you for considering our product. I look forward to the possibility of working with you.

[Dylan Mann1]

I receive this same error message when I try the Create Case action. Have you found a solution or workaround for this? If not, I will report back with my findings. 

Thanks,

Dylan

[kkalani01]

I am facing the same issue with Create Case action, could you please share the resolution for this issue?

[sankarnarayansa]

@Dylan Mann1 I am facing the same issue with the spoke, could you please share your findings if possible?