ServiceNow to Mitel Integration

bcrose623
Tera Contributor

‎03-05-2020 11:38 AM

I am looking to see if anyone has done any integration of their ServiceNow instance to Mitel phone system?  We would like to see if there is an integration so that we can post call information into a dashboard on our servicedesk.

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Manuela3
Kilo Contributor

‎09-10-2020 07:41 AM

Hi! Did you manage to figure this one out? I am also looking into this topic and it would be great if you could provide me with some insight.

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bcrose623
Tera Contributor

‎09-10-2020 09:16 AM

i did not find anything.  As of right now we are not able to do this.  Sorry.

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Chris Stevens
Kilo Explorer

‎03-12-2021 11:20 AM

Hello @bcrose623 and @Manuela I work for a company called Palitto Consulting Services. I would be happy to set up some time with both of you individually if you are still interested in a ServiceNow and Mitel integration. We specialize in Mitel integrations and have had a few different opportunities integrating with ServiceNow. Please feel free to reach out to me via email at chriss@palittoconsulting.com!

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KevinConsultant
Tera Contributor

‎05-13-2024 07:17 AM

@bcrose623  & @Manuela3  There is a Connector listed on the Mitel Page

> https://www.mitel.com/en-ca/solutions/business-need/apps-integrations-gallery/servicenow-web-connect...

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