Setting Reference Fields to ReadOnly in List View

[lonesoac01]

Hello all,

   I am interested in setting four reference fields to ReadOnly on the incident table while in list view.  The INC records need to be in state = closed for the reference fields to be ReadOnly.  Finally, two roles can still change the reference field values in the list view while the INC is in state = closed.

I have tried direct ACLs on the INC fields, but I am getting the impression it has something to do with the related tables that the reference fields are pointing to.

Thank you.

[Jim Coyne]

You seem to be on the right track with the ACLs.  Depends on what exactly you are trying to do.

A proper ACL should stop users from changing the field on the Incident record itself, but depending on the permissions the users have, they may be able to modify the referenced record if/when they navigate to it.

What exactly have you tried and what was the outcome.  Hard to help without some more information.

[Tony Chatfield1 · Accepted solution]

Hi, this is OOB behavior using an ACL with type of list_edit,
and I would suspect that if you have configured an ACL then either this ACL or another ACL is allowing write access. But unfortunately, your post has no clear details of your configuration and so it is not possible to evaluate further.

Perhaps you could share details of your ACL configuration, xml of the record would be the best way to share.