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single on call calendar for multiple assignment groups.

-DC-
Kilo Contributor

Newbie here.

 

I have several assignment groups that have the same staff assigned. Each of these are being added to on-call which leads me to recreating the same schedule for each group. How can I have multiple assignment groups point to a single on-call schedule? 

1 REPLY 1

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @-DC- 

NO, we cant create the same oncall schedule for more than 1 group, may be try to bind these group as child and create parent group and try.

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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