single on call calendar for multiple assignment groups.

-DC-
Kilo Contributor

‎02-28-2024 12:13 PM

Newbie here.

 

I have several assignment groups that have the same staff assigned. Each of these are being added to on-call which leads me to recreating the same schedule for each group. How can I have multiple assignment groups point to a single on-call schedule? 

0 Helpfuls
  • 338 Views
1 REPLY 1

Dr Atul G- LNG
Tera Patron
Tera Patron

‎04-13-2024 09:33 AM

Hi @-DC- 

NO, we cant create the same oncall schedule for more than 1 group, may be try to bind these group as child and create parent group and try.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************
0 Helpfuls