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06-11-2024 04:34 AM
When I am navigating to System Definitions -> templates, Most of the templates as a admin I can edit whereas some of the templates are in read-only state. Can anyone suggest why this behaviors occurs even to admin user. Below I'm attaching a screenshot of such instance.
Thanks
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06-11-2024 04:39 AM
You are referring to standard change template and it is locked bcz it is approved.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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06-11-2024 04:39 AM
You are referring to standard change template and it is locked bcz it is approved.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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06-11-2024 07:28 AM
Thanks @Dr Atul G- LNG