Some of the templates are non-editable(read-only state) even for Admin User

Chanpreet Singh
Tera Contributor

When I am navigating to System Definitions -> templates, Most of the templates as a admin I can edit whereas some of the templates are in read-only state. Can anyone suggest why this behaviors occurs even to admin user. Below I'm attaching a screenshot of such instance.

 

Thanks

1 ACCEPTED SOLUTION

Dr Atul G- LNG
Tera Patron

Hi @Chanpreet Singh 

 

You are referring to standard change template and it is locked bcz it is approved. 

****************************************************************************************
Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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2 REPLIES 2

Dr Atul G- LNG
Tera Patron

Hi @Chanpreet Singh 

 

You are referring to standard change template and it is locked bcz it is approved. 

****************************************************************************************
Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
******************************************************************************************

Thanks @Dr Atul G- LNG