Sow chat

Shiva Durga Pra
Tera Contributor

After the upgrade in ServiceNow, when I am using the virtual agent chat,  I am facing the issue while chatting, a lot of lag  while typing 

can anyone help me with this  issue

1 REPLY 1

Sujatha V M
Kilo Patron
Kilo Patron

@Shiva Durga Pra  Please refer the below link if you haven't checked it. Then try to check the performance, 

 

https://www.servicenow.com/community/virtual-agent-nlu-forum/virtual-agent-gets-stuck-while-on-the-c...

 

 

Please mark this as helpful and accept it as a solution if this resolves your query.
Sujatha V.M.