Sow chat

[Shiva Durga Pra]

After the upgrade in ServiceNow, when I am using the virtual agent chat,  I am facing the issue while chatting, a lot of lag  while typing 

can anyone help me with this  issue

[sujitha16]

@Shiva Durga Pra  Please refer the below link if you haven't checked it. Then try to check the performance, 

https://www.servicenow.com/community/virtual-agent-nlu-forum/virtual-agent-gets-stuck-while-on-the-c...