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08-19-2025 02:29 AM
Hello,
I have the following task:
In SOW, I click on the create a new change request and when the form opens, it is automatically in the Overview "tab". The task is to change that to details.
How is this possible?
Thank you,
Elena
Solved! Go to Solution.
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08-26-2025 05:19 AM
Hi @Elena Spıru
You can create a page variant for change request
Go to the UI builder -> Service Operations Workspace -> Record -> SRP record. Duplicate variant
Go to the main tab and drag Details tab above page collection SOW- records tab left
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08-21-2025 12:51 AM
Thanks for the link, I'll try to see if this works (I don't need to hide it) but maybe it will set me in the right direction.
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08-21-2025 12:59 AM
Sure
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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08-26-2025 04:45 AM
Tried to do it this was but it did not work, found another way to HIDE the overview tab but it is something I do not need, only to have it displayed first.
Thanks,
Elena
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08-26-2025 05:14 AM
Please share what did you try and what's the outcome
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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08-26-2025 06:06 AM
I tried the solution provided in the article but did nothing, then I've noticed there is the SOW admin center, in which you can select if you want or not the overview but this changes for change, change task, incident, interactions