SP Variable editor Clone Issue in service portal

Hemant soni2
Tera Contributor

‎06-05-2024 03:22 AM

Hi Team,

I am getting one issue after cloning out of the box sp-variable editor widget
 I have configured one Tab in Standard ticket Configuration 

Hemantsoni2_0-1717582754962.png

 

under this i have created one tab variable Modifications which will be shown in some condition 

Hemantsoni2_1-1717582754932.png

 

if i am checking in portal the request 
the variable section is not coming

Hemantsoni2_2-1717582754772.png




below is the clone widget code




below is the snapshot of Clone widget from sp variable editor
@Ankur Bawiskar could you please provide your solution to this

 

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Hemant soni2
Tera Contributor
In response to Kieran Anson

‎06-05-2024 08:14 AM

My requirement is like when particular record state is pending so in this tab end user should be able to modified variable and save accordingly for end user who has snc_inetrnal role is write protected if i am using OOB widget sp-variable editor thats why i have cloned and want to do some changes but varibale section form itself is not coming

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