Standard Change request Template

AiswaryaD591330 · 2 hours ago

Where can we make the changes of the fields ( description, short description) read-only false and can be editable in standard change template?

Dr Atul G- LNG · 2 hours ago

Hi @AiswaryaD591330

Check in Standard change properties

https://devxxxxx.service-now.com/now/nav/ui/classic/params/target/std_change_properties.do%3Fsys_id%...

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Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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View solution in original post

Dr Atul G- LNG · 2 hours ago

Hi @AiswaryaD591330

Check in Standard change properties

https://devxxxxx.service-now.com/now/nav/ui/classic/params/target/std_change_properties.do%3Fsys_id%...

****************************************************************************************
Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
******************************************************************************************

Ankur Bawiskar · 2 hours ago

@AiswaryaD591330

what you want to achieve? share screenshots

Regards,
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader

AiswaryaD591330 · 2 hours ago

I want to add a custom field in the work-notes.

Ankur Bawiskar · 2 hours ago

@AiswaryaD591330

where and what type of custom field?

Regards,
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader