Standard Change State Management

[NilanjanB]

Dear Experts, 

I have standard changes which processes the decommission of the servers but the tasks that are created is controlled which means that the preceding task is dependent on the previous task.. but when the first task is closed after the change is moved to implement before the next task is opened, and the state changes to Review but the tasks have not even been populated and there are other tasks pending as well. It is an out of the box behaviour, but how to prevent that. Please help!!!

[Dr Atul G- LNG]

Please check the standard change flow mate

[NilanjanB]

Thank you @Dr Atul G- LNG  we have designed it that way as I explained in my question.. and I also told that if the change does not find a task in a open state the standard change will move to review which is a OOB behaviour so I need to know what can be done to prevent the change to move to review until all the change task are complete.

[Dr Atul G- LNG]

https://www.servicenow.com/community/itsm-forum/change-request-unable-to-be-moved-to-review-until-al...

Look here mate [Wait for condition]

https://www.youtube.com/watch?v=nYdhLaX2EOo&t=9