Start_Date and End_date display time different than xml

[dlrich]

In most changes, I am seeing the display time in start and end dates that are different than the times when you view or export XML. In most cases, the XML time is about 5 hours ahead. Start Date = 3:34 PM and XML = 20:34 PM. I am in the EST time zone

[geoffcox]

http://wiki.servicenow.com/index.php?title=Using_Time_Zones

[CapaJC]

Yes, this is intentional. I do not believe it is customizable.