State changes to approval

[pramn]

Hi Team , 

Need some help in scripting part , Requirement is Set below fields to read-only after approval is requested

cmdb_CI,cat,subcat,shortdescription,description

I tried with UI Policy , but looks like it doesn't work .

[Harish Murikina]

Hi @pramn 

Please create Field level ACL for fields "cmdb_CI,cat,subcat,shortdescription,description", you have option to give condition in ACL

https://www.servicenow.com/docs/bundle/xanadu-it-service-management/page/product/change-management/t...

[pramn]

Thanks, operation will be READ ?

[Harish Murikina]

The operation should be "write" to enable/disable write access