State flows for change request for Emergency change
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3 hours ago
Hello All,
So i want to restrict my emergency change should not move to assess state from new state if there are no related incident or problem or vr record present.
I want to achieve it through state flow is it possible?
If yes can you please guide @Ankur Bawiskar any idea?
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3 hours ago
Out of the box, an emergency change does not go to the Assess state; it moves directly to the Authorize state.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]
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3 hours ago
Yes @Dr Atul G- LNG ,
You are correct i mentioned wrong its Authorize not Assess.
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2 hours ago
If oOTB it is going to authorise so where is the issue mate.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]
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3 hours ago
you can't have scripted condition there in state transition.
better to use before update BR and abort based on your validation.
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader

