User Activity
Itil users are not able to see the header and footer image of the email .the notifications do use a generic email layout .the image is showing on the actual email what we receive but the issue is with servicenow the email on the incident record it is...
in sow in the right side record information tab this risk card is coming and inside this card these two buttons are coming recalculate risk and assess risk where can i find these two button config's in servicenow?@Ankur Bawiskar any idea on it?
05-19-2026
Apparently it’s not giving option to extend the session and just logs it out.@Ankur Bawiskar what could be the issue?
Hello All,when i have selected a vip user in the caller field then it is not showing red color or any diffenece to identify th caller is a vip what could be the issue its showing in red color in the default view but no differnce or coloer showing in ...
Hello Everyone,I have a flow on incident and it is integrated with a thirdparty tool and its aoutbound.I have created one custom action used and everything is fine i am able to create the incident in the thirdparty system.Now we have a requirement li...