State flows for change request for Emergency change

Debasis Pati
Kilo Sage

Hello All,

So i want to restrict my emergency change should not move to assess state from new state if there are no related incident or problem or vr record present.

I want to achieve it through state flow is it possible?
If yes can you please guide @Ankur Bawiskar any idea?

 

11 REPLIES 11

@Debasis Pati 

you want to hide that button right?

So for that you should return true/false in the manual condition string field using script include

did you that approach?

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader

@Debasis Pati 

Hope you are doing good.

Did my reply answer your question?

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader