We've updated the ServiceNow Community Code of Conduct, adding guidelines around AI usage, professionalism, and content violations. Read more

State flows for change request for Emergency change

Debasis Pati
Kilo Sage

Hello All,

So i want to restrict my emergency change should not move to assess state from new state if there are no related incident or problem or vr record present.

I want to achieve it through state flow is it possible?
If yes can you please guide @Ankur Bawiskar any idea?

 

10 REPLIES 10

@Debasis Pati 

you want to hide that button right?

So for that you should return true/false in the manual condition string field using script include

did you that approach?

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader