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Stock Rule Runner

danburger
Tera Expert

We are on Istanbul. I am setting up stock rules to establish reorder points. I can see the Stock Rule Runner scheduled job but we can find no evidence that it runs. Is there more configuration that needs to be done to have the job run? 

9 REPLIES 9

akash_mehta
ServiceNow Employee
ServiceNow Employee

Dan:  OOB there should be nothing else to configure unless there is something you want to change.

 

The following is from my instance - you should see a next action, trigger type and the state

find_real_file.png

 

Hope that helps.

@akash_mehta @steeple14  i have set the stock level and set the stock room manager and i changed to a earlier date but still not getting any service request to approve. please advice 

Hi Akash, I am on Yokohama and this schedule job is totally missing.  I have installed HAM and Procurement plugins. Is this job replaced by some other job? Thanks

@steeple14 mentioned it on a different reply in this thread, but its actually a scheduled item, on the sys_trigger table. Can you access it by the link below?

https://{instance}.service-now.com/nav_to.do?uri=sys_trigger.do?sys_id=073f0b6437112000fceabfc8bcbe5d42