Stock Rule Runner

[danburger]

We are on Istanbul. I am setting up stock rules to establish reorder points. I can see the Stock Rule Runner scheduled job but we can find no evidence that it runs. Is there more configuration that needs to be done to have the job run? 

[AmolJ]

Thank you Colin, I had to raise a support ticket with ServiceNow. They sent me a URL to the sys_trigger table as you mentioned... ServiceNow needs to double check their documentation.

[steeple14]

Hi I know this is old, but I wanted to leave this here for anybody in the future that is digging down this rabbit hole.

Despite ServiceNow's documentation calling it a "Scheduled Job", it is actually a "Schedule Item"; on the sys_trigger table.  I included a link to the Stock Rule Runner Schedule Item below.

https://[INSTANCE].service-now.com/nav_to.do?uri=sys_trigger.do?sys_id=073f0b6437112000fceabfc8bcbe5d42

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From current ServiceNow Paris Stock Rules Docs Page:

"A scheduled job named Stock Rule Runner runs once per day to create the restocking transfer orders, send email messages to stockroom managers, and create tasks for stockroom managers."

https://docs.servicenow.com/bundle/paris-it-service-management/page/product/asset-management/concept...

[Colin Wilson]

you are a LEGEND. thank you!

[Megha12]

Extremely helpful info!!

[Peter Delf]

So helpful!  I've spent too long this morning trying to track down this 'scheduled job'!