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08-18-2022 02:31 AM
Hi,
We have a String field in our staging and target table which has to copy the value from the sheet. when we are loading the data(transform map) it is changing the value which is being sent Example: if the value is like this 박명선 it is converting it something like l朱æ•�. When tried to updated the field manually it is getting copied correctly. Not sure what is causing the issue. We have the Chinese Translation in our instance
Thank you.
Solved! Go to Solution.
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03-31-2023 02:23 AM
The file that im loading is having the issue, the source file provided has made some changes while sending the file and the issue is fixed now. thank you:)
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08-18-2022 02:41 AM
Hi,
seems the data while loading into import set is getting corrupted due to character encoding.
ServiceNow supports UTF-8.
Please check that in your excel then
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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08-18-2022 03:08 AM
Hi
I The Excel file that we are importing is UTF8 only but still it is the same.
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08-18-2022 03:19 AM
Hi,
which language is this? 박명선
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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08-18-2022 03:26 AM
Thank you