Struggling with ITSM simulator lab:Create a catalog item

Lior Kaitel
Tera Guru

im stuck on the last lab: 

Create a catalog item

2. Create four mandatory variables to capture workshop date AND time, the workshop location, if a projector is required (yes/no) and the number of chairs required.

  a) The location field should reference locations in the system. [cmn_location]
  b) When asking about a projector, users should only be able to select Yes or No.   
  c) Validate the user is entering in a number when asking for the number of chairs

i created all the questions as previewed in the task:

the locations Q is a reference, projector is a yes/no and the number of chairs are asking for a number only

yet i still get the error:

Does your question text match the requirement as shown in the instructions? Are each of the variable...

 

1 ACCEPTED SOLUTION

Lior Kaitel
Tera Guru

i managed to find the issue

i updated the type to reference and to cmn_location(it was lookup select box)

find_real_file.png

View solution in original post

6 REPLIES 6

johnpierce
Tera Contributor

The location item is what caused the error for me. I had Choice and Record reference and it did not like it... changing it to type = 'Reference' resolved the issue and it worked. 

1. "Reference" was not one of the choices in the simulator drop-down, only 'choice' [which did not work]

2. Go to 'Maintain Catalog' and select 'Consulting Practice', go down to the catalog items and select 'Workshop Setup', then go down to 'Variables' and select the 'Workshop location' [if you are getting the error you will be clicking on 'Choice', now change the 'Type' to reference. 

FernandoUrrutia
Tera Contributor

My bug report:

1- Catalog Builder automatically changed the category of my ITEM without warning. Please validate this.

2- It was not valid ("the Now Learning task validator") until I manually changed the "Location" variable in the catalog builder. I attached an image of the evidence of the correct form of the location field.

FernandoUrrutia_0-1724688428847.png

 

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