System upgrade and use of ATF in upgradation

[1_DipikaD]

Hi All,

I want to know how Upgradation project goes on and use of ATF in upgradation . I am also studying articles related to it but sometime i am not able to connect the dots and lots of doubts coming to my mind. If anyone explain step by step how upgradation goes on, it will help me a lot.

Thank you

[Dr Atul G- LNG]

Hi @1_DipikaD 

Sorry for the delay in response.

How to take backup of instances

Atul: Generally the backup has been scheduled by SN or you can go to the support page and there you can see at what time the backup has been scheduled. If you are on Xanadu release then you can use backup manually as well. 

https://docs.servicenow.com/bundle/xanadu-release-notes/page/release-notes/now-platform-administrati....

And test steps in ATF  provided by an organization

Atul: If the instance is fully OOTB, then you can use SN provided Test suits. To run this ( only in lower instances) you need to enable the property and run the test case.

https://youtu.be/gwcSKtPlbBs

Or only the modules which are going to be tested are mentioned? How is it taking place, could you please explain in brief?

Atul: The usage of OOTB ATF test cases depends from customer to customer. So if you want to use you can use it after the upgrade. 

I think there is some disconnect, I am happy to connect 1-1 if you still have issues.