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template_editor & template_editor_group roles

Not applicable

Could somebody please tell me how template_editor & template_editor_group roles work? how works each one?

Many Thanks
Joel

1 REPLY 1

Edward Rosario
Mega Sage

user with the template_editor_global role can create templates that are available to everyone.

template_editor Can create templates for personal use, and modify or delete personal templates. Included in the itil role in the base system.

 

https://docs.servicenow.com/bundle/madrid-platform-administration/page/administer/roles/reference/r_...