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Resolved! Update the Incident Work Notes that Change has been Rejected

When the Change Request moves from Authorize to Scheduled state then Approval gets generated, if we reject the approval then the incident work notes must get updated that the 'Change has been rejected for the incident'. Please help me to figure out t...

How to make attachment mandatory

Hello ServiceNow Family,Good day! How to make attachment mandatory for a specific choice(Choice 2) in a catalog item.But for other choices this should not be a mandatory.Please help... Thanks,Rajesh

Community Alums by Community Alums  
  • 286 Views
  • 2 replies
  • 0 helpfuls

How can I disable email notifications for a whole group?

I created a group of VIP's we do not want to receive any email notifications. I can create a condition per table in Notification Filter > Unsubscribe but when I try to create one globally I don't have an option to select the group. Is there another w...

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olr2107 by Kilo Explorer
  • 4743 Views
  • 8 replies
  • 3 helpfuls

Add external dashboard to ServiceNow

Hi, I've been asked to explore the option of adding an external systems (LogicMonitor) dashboard to ServiceNow, I have the URL for the external dashboard and thought it would be as easy as creating a new dashboard, and adding and new iFrame content b...

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deleting attachment script from ui action not working

Hi Alltried below script in ui action to delete sys_attachment records but not working i am getting alert correctly.  var sysidvalue =g_form.getUniqueValue();alert("sysidvalueis"+sysidvalue);  //getting alert var attachmentGR = new GlideRecord('sys_a...

jobin1 by Tera Expert
  • 225 Views
  • 1 replies
  • 0 helpfuls

Tool tip

Hi Team, Can someone please help on the below query. Need to add a tool tip “Extend Snapshot of VM Server requests that have not yet been removed. Snapshots are extended to the maximum allowed retention (72 hours).” I have written a script include to...

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nikhitha24 by Tera Guru
  • 285 Views
  • 5 replies
  • 0 helpfuls

Jira spoke - upload attachment from Jira to Service now

Hello developers, Followed an article to copy attachment from jira to servicenow Jira spoke - upload attachment from Jira to Service nowStuck on the B-3 REST Step. (unable to select table inside the response handling. The field is read only).Please f...

Screenshot 2023-11-24 at 13-20-13 Flow Designer - Action Designer Save attachment from Jira.png