Hi Community, I have a widget which contains a reopen button inside it. I want to show an error msg when user clicks on that button when its assigned to xyz group. I want to restrict that action when its assigned to this group. Here is the server scr...
Do you know whether what the script has generated is deleted again after the test (rollback?)Br
Hi Community, How to hide a service portal widget for a group. I need help in the logic. Thanks,Poorva Bhawsar
Hello comunity, Is there a way to populatrequested for related attributes like region,location etc without client script?Please let me know if there is any alternative apart from client script(on change). Thanks,Sajal
I have added a state in sysapproval_approver named reviewI have attached an image in which you can see that I have added a state named review in the aproval activity. when i am changing state in approval table to Approved or rejected the flow is go...
Hi All! I would like to create an Advanced User Criteria for use in Catalog Items that is restricted to users who have been allocated a specific Software License Entitlement. We have a few SaaS solutions that require users to be licensed and we want ...
We are fairly new to Change Mgmt on the platform. We are creating change records for server patching and identifying multiple CI's on the Affected CI related list. However, when we view these CIs in the CMDB tables, we are not seeing the Change rec...
Hi DeveloperHow to mark articles as favorites in the Service Portal: the option to mark articles in the Employee Center Portal is available. Please refer to the screenshots below for reference. Service Portal: Thanks
Hi, I have created a flow and if the Cost centre manager rejects the approval then the RITM state should be closed incomplete but even if the approval got rejected the RITM state shows as Closed complete.
Hi everyone,I need to make adjustments in record producer, and this is the requirement. How to achieve this?If the user selects salary advance or SAC advance, until the approval is complete, the SLA should be paused.- In the form, if the user selects...
Is there a way to show fields from an incident in an ITASK? This would be useful for technicians so they don't have to flip between the incident and the task.
I would like to send a reminder to a support group manager whenever an Incident ticket is unassigned for more than 2 business days. I know how to create the notification, I'm just not sure how to trigger it. Any guidance would be appreciated.
Hi All, We are looking to have the conversation panel closed when a chat has been moved to closed complete state. May I please know if anyone has any information on how this chat window can be made collapsible or hidden once the agent closes the inte...
Can someone help me tweek this Fix Script? It's not updating the records. Requirement : Create and run a fix script that will change the Source field value for all existing Security Incidents (active or inactive) currently having a Source field displ...
How to change the main menu to be displayed vertical? Now is displayed horizontal.
