The Owner field should be mandatory on new catalog item

Nisha Mishra23
Tera Contributor

2 hours ago

The Owner field should be mandatory on new catalog item, and it should not affect the old catalog item

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2 REPLIES 2

Tanushree Maiti
Tera Sage

an hour ago

To make Owner Mandatory,

Configure a UI Policy on the sc_cat_item table with the condition [Created] [on or after] [Date] to enforce the field as mandatory.

It will ensure that existing legacy items remain unaffected.

 

 

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Regards
Tanushree Maiti
ServiceNow Technical Architect
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Nisha Mishra23
Tera Contributor
In response to Tanushree Maiti

49m ago

I did that but it is not working the field is still non-mandatory.

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