The request is not moving forward with further steps
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10-11-2024 03:53 AM
Hi Folks,
The task did not pick the correct application name. Hence, I corrected the application name and instead of closed complete, I mistakenly selected the closed incomplete.
So, now, I update it as closed complete. The request should now move forward with further steps, but its not happing
can someone please help me where it went wrong ?
Thanks in advance !
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10-11-2024 05:38 AM
Not without knowing the task and what kind of flow you have. If there is something in there ending it incomplete, it won't go further. But it can be numerous other things as well.
Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark
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10-11-2024 06:02 AM
OK , you mean to say if we are moving close incomplete to close complete , the next process will not run? In this case we need to raise a new request.
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10-13-2024 04:17 AM
As I said: with the information you shared it can be numerous things. You don't share your flow or the tasks, just what you see. We don't have access to you instance, so we need to go on the information you share. And you haven't shared enough to get a real solution.
Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark