Requirement to make URL type variables, to show in clickable format in var. section (RITM/TASK form)

[Arjit Gourav]

Hi Team. We have a requirement to make a URL variable clickable . The URL variable currently resides on a record producer. During submission, we are able to make the URL variable clickable using the lock button as everyone is aware. On the form however, the URL is not clickable in the variable editor section.

Can anyone please suggest an already implmented solution if in place? 

[Abbas_5]

Hello @Arjit Gourav,

Please refer to the link below:
https://www.servicenow.com/community/virtual-agent-forum/clickable-link-in-url-type-variable-on-ritm...

If it is helpful, please mark it as helpful and accept the correct solution. In future, it might be helpful for someone to refer to this solution.

Thanks & Regards,

Abbas Shaik

[Arjit Gourav]

Hello @Abbas_5 , Have already seen the thread. That suggests to change the variable to type but instead I want to keep the same variable type i.e. URL & trying to find if there will be any way for that.