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The value of the REQ approval field is "Not Yet Requested" when I create a catalog item

robertalcala
Tera Expert

Hello,

 

I'm creating the flow for my service catalog. I associate it with the catalog item, and when I run a test, the request is always created with the status "Not Yet Requested" in the "Approval" field. Until, for example, I manually change the field to "Approved," the flow won't run; it doesn't even appear in the executions.

 

Thanks

2 REPLIES 2

GlideFather
Tera Patron

Hi @robertalcala 

 

in the Flow you can add action to update that approval accordingly - shall it be approved?

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This reply is 100 % GlideFather and 0 % AI

But the problem is that the flow doesn't run until I change the value of the Approval field to "Approved"