Ticket is not getting created through Scheduled job
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-01-2024 07:38 AM
Hi,
I have created an automatic ticket for every first day of the week and auto-assign to a particular user through scheduled job but that ticket is not getting created.
The below is the code so can anyone please help on this, It will be usefull.
Thanks!
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-02-2024 12:29 AM
Hi @mania ,
I can recommend put Run:' weekly', Day: 'Friday' & Time: 15 mins, Time zone: empty, check is it create an incident automatically or not?
or else put periodically instead of weekly & keep time :10 min
Please check & let me know.

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-02-2024 01:52 AM
It would be better to use Flow Designer for this requirement. You can achieve the same result without coding.