To trigger notification when the due date on problem task is approaching (i.e., less than 2 days)

[Rahul Raja Sami]

Hi I have a field on problem task called due_date and I want to trigger a notification when the due date is approaching (i.e., less than 2 days).
created a BR, related Event and Notification for this
BR

var today = new GlideDate();
if (current.due_date < today.addDays(2)) {
  current.comments = 'test';
	current.update();
	gs.eventQueue('notifyassign',current.due_date,current.assigned_to);
}

[Rahul Raja Sami · Accepted solution]

A Scheduled Job is created for the same, and this will trigger the Event. By using which a notification will be sent.