Track any "Modification of CI through ServiceNow report" without impacting system performance
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‎08-02-2022 11:04 PM
Requirement:
Needs a report on CMDB that can give a report of modification in (attributes/relationships) CI records for in last 24 hours.
We need to ensure there shall not any impact to system performance by pulling that data through report. If needed this report access can be limited to few groups/people.
Please advise feasible solution.
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‎08-02-2022 11:41 PM
Hi, I think this is OOTB and is called a CMDB Baseline:
It will create a snapshot of your CMDB and then display any changes made to the CIs. Creating a baseline is a pretty intensive job though.
Service Mapping comes with a nice feature where you can review any changes made to the CIs from the Service Map.
I would definitely not recommend trying to report on any system audit tables due to performance impact.
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‎08-04-2022 01:25 AM
We have discovery updating the record once in 24 hours , so a report is deemed required to know ,which CI attribute got changed in last few days to track modification in CIs vs change records.this ensure change compliance as well.
