Hi, I have a chart that includes multiple datasets. The additional datasets can show with a different legend name but I want to rename the main chart legend from the existing table name to something else. As per the attached screenshot I would like t...
We have color dots beside our incident "State" on the incident list. Somehow the dot color for "On Hold" changed (maybe the upgrade to Madrid did it). I can't remember how to change the colors. Can someone point me in the right direction? I know it's...
Hello Team, I am looking for hiding or removing the search which appears next to the New button on List view.
Hello, I have multiple Incident ticket alerts with the same issue in Service Now (SNOW). I would like to keep the one ticket and cancel the remaining duplicate tickets. But cannot find the option to cancel the duplicate tickets at once by selecting ...
Is there a way so that we can use g_scratchpad variable in catalog client scripts. Or we only have GlideAjax for fetching server side data on catalog client scripts.
How to reopen closed requests?
i want to fetch few groups in an array, after that if the change request is having approval for this groups the Approval automatically has to set No longer Required. so here how can i write an business rule, which will check the approval group, if th...
Hello everyone, I am new to ServiceNow scripting and need some assistance. I have created a Service Catalog Item called 'Informatics Reports' which allow users to request a report to be created for them. Once the request has been submitted, the super...
Dear all, I have 78 CAB groups, with varying 2 to 20 users per group. I need to assign the Approver role to these people. I have more groups than these, but the only thing that sets them apart is that they all have the type "CAB group". I was hoping ...
I am wondering if anyone has seen any sort of templates that could be used in a business analyst perspective to provide to customers/groups when gathering requirements for building out items in areas like the service catalog or changes to the inciden...
Need to add "additional comments" field to approval email notification. How can this be achieved? Thank you.
Please Post Workflow Interview Questions?
Hi All,I have created an attachment widget to use it as a variable in a catalog item. We are able to select the file but the file upload is not happening.Can anyone help me to identoiy the issue?HTML<div id="sc_cat_item" > ...
Hello, I need to copy attachment from Facilities Request (parent) to Facilities Task (child). I created a business rules on async for Insert and Update in Table Facilities Request Task with script GlideSysAttachment.copy('facilities_request', current...
Hi All,I have to create a variable with 8 choices in the type of check boxes. I used container start,split and end but still im not meeting my requirement. After split variable.Option default Label is visible in the top of choice list.I need to remov...
