TRack history

[Priya123]

We would like to know if we can track who added / removed Sections from Change Request Form Layout ? its not available in Show Versions 

Couple of sections has been removed in prod

[Itallo Brandão]

Hi @Priya123 ,

This is a common auditing challenge. Changes to Form Layouts (sections and elements) are considered Metadata/Configuration changes. Because removing a section often involves deleting a relationship record (in sys_ui_form_section) rather than just updating the main form record, "Show Versions" often misses the full context.

The Solution: Customer Updates Table The most reliable way to track "Who changed the configuration" is the Customer Updates table (sys_update_xml). This table logs every configuration change captured by Update Sets (even the 'Default' one).

Here is how to find the culprit:

1. Navigate to the table: Type sys_update_xml.list in your Filter Navigator and press Enter.

2. Apply this Filter:

   • Table | is one of | sys_ui_form, sys_ui_section, sys_ui_form_section

   • AND

   • Target name | contains | change_request

   • (Optional) Updated | on | [Select the date range when you noticed the change]

3. Analyze the Results:

   • Look at the User (or "Created by" / "Updated by") column.

   • Look at the Action column. If a section was removed, you might see an action of DELETE on the sys_ui_form_section table.

   • You can also open the record and look at the XML payload to see exactly what was changed.

Important Note on PROD: If the change was deployed via an Update Set from Dev/Test, the "User" might show the admin who committed the Update Set, not necessarily the developer who made the change. If that is the case, copy the "Update Set" name from that record and search for it in your Retrieved Update Sets to see the original developer.

If this helps you track down the missing sections, please mark it as Accepted Solution.

Best regards,
Brandão.