Tracking domains as CIs

Earl L · ‎04-27-2017

Has anyone setup recording/managing domain names for your organization within the CMDB? As a university, we have a lot of these and we want to look into tracking them and integrating them into the change management process.

I looked the other day and didn't immediately see a CI category for doing this. There is a category for IP networks, which we are starting to build out as a proof of concept, but I haven't seen anywhere that would accommodate domain names. Anyone?

Earl

Earl L · ‎03-26-2020

It turns out that there is a "web site" table in the CMDB to track web sites/domains. I haven't dug into it enough to know how well it fits our full set of requirements. I just stumbled across it the other day so I plan to look deeper into it soon.

The odd thing about this, given the long list of categories and modules in the CMDB, is that the module doesn't display in the CMDB/CI applications by default. I found the table just by searching through the cmdb_ci* tables.

More to come...

View solution in original post

Erik25 · ‎08-27-2021

Hi Earl (and Erick),

Have either of you setup your CMDB to track your external websites and domains? I ask because I see that cmdb_ci_web_site is being populated by SNow Discovery with our internal websites, and I'm trying to see how others have implemented the metadata, stewardship, add/remove and administration pertaining domains and web sites. Additionally, tracking the certificate information related to each site is a key requirement.

Any and all advice is greatly appreciated.

Thanks,

Erik

Simo2 · ‎08-03-2022

Hi Erick,

As today I am still feeling that ServiceNow does not answer to these data structures OOB to satisfy our needs. I have been looking forward to get results from load balancing discovery so we would get back end web servers related to web sites but apparently that is not possible as I was wishing for.