Transform map import to time field
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‎05-29-2025 11:42 AM
I am trying to import data into table using transform map from excel. I have time fields that I want to import into. Data is in the format 1:00:00 pm. I set the transform map to hh:mm:ss as i dont see option to include am/pm. It is just doing 12:00 for all the records. Is there a way to fix this?
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‎05-29-2025 09:16 PM - edited ‎05-29-2025 09:17 PM
Hello @samadam,
For a similar kind of issue, please refer to the link below:
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0955636
OR refer to this link:
https://www.youtube.com/watch?v=GXmlAT8OvHI
If this is helpful, please hit the thumbs up button and accept the correct solution by referring to this solution in future it will be helpful to them.
Thanks & Regards,
Abbas Shaik
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‎05-29-2025 09:30 PM
@samadam The Time field type does not natively support parsing time strings with AM/PM (12-hour format). The format hh:mm:ss expects a 24-hour time (e.g., 13:00:00 for 1:00 PM).
recommended: Use a Transform Script to Convert AM/PM to 24-hour Format.
let us know if you need a script.
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‎05-29-2025 09:47 PM
Hello @samadam
Instead of using a particular data type - did you just try using string ? Just use string and enter the time in the format that's required, if the value you gave is acceptable, it will automatically take it up.
Kindly mark my answer as helpful and accept solution if it helped you in anyway. This will help me be recognized for the efforts and also move this questions from unsolved to solved bucket.
Regards,
Shivalika
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‎05-29-2025 10:00 PM
the source file has data in this format (1:00:00 pm) and what's the target field type?
Please share some screenshots etc
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader