Triggering RITM approval from flow desginer

[jobin1]

In servicenow i need to create a ui action "Request approve" for "abc" company and once user clicked on ui action it should set RITM OOB field "approval" to Requested then trigger a flow designer flow THEN It should initate a group approval if anyone from group is approved the RITM field "approval" should change to Approved and if anyone rejected the state of RITM field "approval" should change to Rejected

How we can achive this?
note: "while creating a new flow i am not able to slect table as sc_req_item

[Devika3]

Hi Jobin,

You can change the trigger of the flow to service catalog inserted and add this flow into the catalog item's process engine: Flow. Then for changing the Approval field in RITM, you can select the RITM's PPROVAL field from the flow using data picker and set the value as required. The approvals also can be set up through Flow, there are specified Approval actions available OOB. And based on the approver's action you can reset the Approval field value again using data picker.

Please mark this as helpful if it benefits you.

Regards,

Devika.