Trying to get a field editable on list view

[Rob Bushrod]

Hi,

I have a request from the Service Desk to be able to report on Business Time Left (task_sla table) but from the list view be able to amend the owner of the ticket, the field for this is on the task table.

I have added a list_edit ACL for th task.u_gsd_agent field but this does not seem to be working. When I try and edit the short description from the report it also is read only with the "Security prevents writing to this field" message.

Is there any way to achieve this, is it because of the task_sla ACL that only allows write access to the admin role?

Thanks,

Rob 

[Tommy SN Sahlin]

Hi Robert,

In task_sla.list, go to Configure>List Control.
By default, List edit type (towards the bottom of the page) is set to "Disable list editing".
Try changing it to "Save immediately (cell edit mode)" and see if that fixes it.

hope that helps  /Tommy

[Rob Bushrod]

Hi Tommy,

It was already marked as Save immediately (cell edit mode)

Thanks,

Rob

[Rao1]

Thanks Tommy, this saved my time.. Created many listedit ACL's to fix this issue but didn't look for this until I see this post 🙂

[kdamreh]

yeah i'm having the same issue and mine are already set to the above "save immediately"  i even tried changing it to disable and then back to save immed and still no go.  looking at ACLs now but still dont find anything that stands out.