UI Action size changed or Shrunk after upgrade
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10-31-2023 12:56 PM - edited 10-31-2023 12:57 PM
Hi folks,
Recently the instance got upgraded to Vancouver. From then the UI Actions are shrunk in size or got smaller like we could not even read the UI Action names. The buttons are configured in custom table in custom application, this issue happening only for this custom table alone. I dunno whether this issue happened because of upgrade or something else. after upgrade we have checked and reviewed all the skipped records and still the issue presists.
The buttons are viewing fine while form is loading but once the form loaded buttons are shrunk. And if we remove the value from action name field in UI Action, the buttons are viewing fine. but those UI Actions are client enabled so we cannot simply remove the value from action name. Since this is causing lot trouble, Please help me to get this fixed. Thank you in Advance.
I took this SS while form is loading, all the buttons are viewing fine at this point
This one is, after the form loaded. All buttons are shrunk in size.
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10-31-2023 08:23 PM
if you are sure this was working fine earlier then raise a HI ticket with ServiceNow
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

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01-26-2024 01:53 PM
Did you ever get a response from ServiceNow on this? We're experiencing the same thing after upgrading to Vancouver and enabling the Next Experience.