UI Policy not working

[Poorva Bhawsar]

Hi Community,

I have a ui policy which is working at the back end i.e. service catalog item view but its not working on the service portal.

This ui policy is just to show/hide a field based on other field values.

Here are the screenshots for the same.

Thanks

[Ravi Chandra_K]

Hello @Poorva Bhawsar 

This might be getting effected by other UI policies.

Check if there any other UI policies on same fields. (or the other related fields where the UI policy reverse if false is selected)

Mark ✅ Correct if this solves your issue and also mark 👍

Kind Regards,

Ravi Chandra 

[aishwaryavd]

Hello,

Did you found any solution? Cause I'm also facing same issue.

[Harish Bainsla]

Hi @Poorva Bhawsar check if you have some other ui policy on same field if yes then you have to give different order to execute

[Jitendra Diwak1]

Hi @Poorva Bhawsar,

Please check if any other UI Policy is applied on same variable. They should conflict.

Please accept my solution if it works for you and thumps up

Thanks

Jitendra