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Unable to add a catalog item in a category and can't show it on catalog home page

1_DipikaD
Kilo Sage

Hi All,

I created the below attached catalog and category . But can't see the category on catalog home page to add .

And also I have added a catalog item to that catalog and category ,Visible elsewhere is true for the catalog item .please suggest me if I am missing anything.

 

Thank You

 

1_DipikaD_2-1762278844408.png

1_DipikaD_3-1762278897143.png1_DipikaD_4-1762278951113.png

 

 

 

1_DipikaD_0-1762278757380.png1_DipikaD_1-1762278791124.png

 

4 REPLIES 4

Ankur Bawiskar
Tera Patron
Tera Patron

@1_DipikaD 

on which portal this catalog is not coming? SP or ESC?

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

@Ankur Bawiskar ,

 

I want to show this on this page only .

1_DipikaD_0-1762334295378.png

 

@1_DipikaD 

then it should work fine.

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Yes, but still unable to find that category and in some cases category is present but the catalog item added to the category is not visible.