Unable to add a catalog item in a category and can't show it on catalog home page
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11-04-2025 09:56 AM - edited 11-04-2025 08:36 PM
Hi All,
I created the below attached catalog and category . But can't see the category on catalog home page to add .
And also I have added a catalog item to that catalog and category ,Visible elsewhere is true for the catalog item .please suggest me if I am missing anything.
Thank You
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11-04-2025 09:34 PM
on which portal this catalog is not coming? SP or ESC?
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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11-05-2025 01:18 AM
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11-05-2025 01:32 AM
then it should work fine.
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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11-05-2025 01:39 AM
Yes, but still unable to find that category and in some cases category is present but the catalog item added to the category is not visible.