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Unable to copy reference field value in Service Portal

Anil9866
Tera Expert

Hi folks,

I’m trying to understand if there is any OOB way to allow users to copy values from a reference field in Service Portal.

In my case, the requirement is to copy the value from a User Reference field (see image below).

This is for a record in the CSM Portal and should work across all portals.

Anil9866_0-1788771380480.png

Any solution or work around would be greatly appreciated. Thanks in advance

#servicePortal #referenceFields 

 

1 REPLY 1

Ankur Bawiskar
Tera Patron

@Anil9866 

copy but where to paste?

what's the purpose of allowing to copy?

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader