Unable to install update to Workflow Studio - Yokohama

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4 weeks ago
I am trying to install the update plugin for Workflow studio. I am getting an error stating I have to install upgrades to the following plugins first:
Playbook Experience Components
Diagram Builder
However when I go to those plugins I get the message that I have to go to the Products age on the Store and click the Opt in to entitle the application.
Never got this before and I have not been able to locate that option on the Store page for either application/plug in.
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4 weeks ago
Hi @terrieb
That is expected behavior in a PDI. In client instances, the Workflow Studio depends on many other products and features that are not always available in PDI. So, if you are using a PDI, you have no choice but to use a client instance to access and work with it.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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4 weeks ago
Hi @terrieb
Did you check my response.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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4 weeks ago
I am trying to install on our Production instance not a PDI. I have already installed on our 2 sub-prod instances with no issue
Never had an issue before with installing a plugin that shows is "in product" and "available"
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4 weeks ago
Hi @terrieb
So, for Production, you need to get the Workflow Studio and its dependent plugins from the Store — there’s no other option.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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