Unable to install update to Workflow Studio - Yokohama

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08-12-2025 05:03 AM
I am trying to install the update plugin for Workflow studio. I am getting an error stating I have to install upgrades to the following plugins first:
Playbook Experience Components
Diagram Builder
However when I go to those plugins I get the message that I have to go to the Products age on the Store and click the Opt in to entitle the application.
Never got this before and I have not been able to locate that option on the Store page for either application/plug in.
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08-12-2025 05:39 AM
Is this for Customer instance or PDI?
share some screenshots.
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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08-12-2025 05:57 AM
Hi @Ankur Bawiskar ,
She said it is customer instance - PROD, not PDI.
Regards,
Nikhil Bajaj
Regards,
Nikhil Bajaj
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08-12-2025 06:07 AM
In the original question it's not mentioned, that's the reason I thought to check
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader