Unable to install update to Workflow Studio - Yokohama

terrieb
Tera Guru

I am trying to install the update plugin for Workflow studio.  I am getting an error stating I have to install upgrades to the following plugins first:

 

Playbook Experience Components

Diagram Builder

 

However when I go to those plugins I get the message that I have to go to the Products age on the Store and click the Opt in to entitle the application.

 

Never got this before and I have not been able to locate that option on the Store page for either application/plug in.

17 REPLIES 17

Ankur Bawiskar
Tera Patron
Tera Patron

@terrieb 

Is this for Customer instance or PDI?

share some screenshots.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Hi @Ankur Bawiskar ,

 

She said it is customer instance - PROD, not PDI.

 

Regards,

Nikhil Bajaj

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Regards,
Nikhil Bajaj

@Nikhil Bajaj9 

In the original question it's not mentioned, that's the reason I thought to check

AnkurBawiskar_0-1755004059751.png

 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader