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Unable to open theme builder in xanadu version

Shiva Durga Pra
Tera Contributor

When I am trying to open the theme builder I am unable to open that, 
I have admin access 

pleas find the error image in the attachment

1 ACCEPTED SOLUTION

Dr Atul G- LNG
Tera Patron

Hi @Shiva Durga Pra 

 

You are on which patch of Xanadu? Try to repair the plugin once of theme builder.

****************************************************************************************
Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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View solution in original post

7 REPLIES 7

Dr Atul G- LNG
Tera Patron

Hi @Shiva Durga Pra 

 

You are on which patch of Xanadu? Try to repair the plugin once of theme builder.

****************************************************************************************
Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
******************************************************************************************

I have tried the same but , unfortunately it is not working

 

 

Are you on Patch 1 of Xanadu? If yes then go to patch 2 or lower down to base version. Patch is not a stable one and many other issue reported.

****************************************************************************************
Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
******************************************************************************************

Is  there any other way to do