I am on Kingston. I started out with the intention of using a script include to filter for a array of ticket sys_id's. However, I'm testing out using a very simple script (literally just returning a single string which is an existing sys_id, at this point) and I'm not able to get a search or report to filter by what the script returns:
The script include:
The Script Include ReturnSysIds has a function called getmysysids() that simply returns a static string. The string is a sys_id of an existing TASK in my environment. The script include is in the Global application, is Active and is Client callable.
The search:
I have tried to use this script include in a search filter in the task table with javascript:getmysysids() in the filter. Upon clicking "run", no search results are returned, and I can see the filter has evaluated to NULL. I experience similar behaviour if I try to use the script include in a report instead of a search.
And just to confirm that that sys_id does exist:
Other things I tried:
- Using the IS condition for the sys_id filter (instead of IS ONE OF)
- Setting javascript:new ReturnSysIds.getmysysids() as the filter value
- Trying with and without the semicolon at the end
None of the above has worked. Any help/suggestions would be welcome!
