Unable to work our UI Action with URL to work on the change_management form

[mattmg]

HI All, 

I have a button in the Incident form that opens in a new window on an external page that is address is stored in a  field on that form. That works fine.

When I try to replicate the same approach on the Change Management form, the button doesn't do anything:

Can you advise if there are any security restrictions on change_request table that might be blocking opening URLs via UI Action?

[Dr Atul G- LNG]

Hi @mattmg 

is it custom role u_change_manager? Can u try with OOTB role. 

[mattmg]

u_change_manager is a field on the change_management table/form where I store links that change depending on scenario

[Dr Atul G- LNG]

Hi @mattmg 

I tried same code but not working for me.

Here is:

https://www.servicenow.com/community/developer-forum/how-to-open-an-url-in-new-window-from-ui-action...

[Vasu ch · Accepted solution]

Hi @mattmg 

Below code is working for me.

function openURL(){
	g_navigation.open(g_form.getValue("short_description"), '_blank');
}

Try replacing short description with your field name.