Universal Task Checklist - No checklist item available
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11-13-2025 02:16 AM
Hello,
I'm in the process of configuring the Universal Task (not request) and found this 'checklist' type Universal Task. I tried to use it, but "No checklist item available" message keeps popping up. I'm using the Admin account, so no role should be the problem. I tried the solution provided here, but it didn't help:
https://www.servicenow.com/community/hrsd-forum/cannot-add-checklist-item/td-p/3169020
Here is how it should look:
Asking for a friend here 🙂
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yesterday
Hi, maybe a very late answer but the reason is that the checklist in universal task is only editable if the item has an assigned_to other than the user actually creating the task.