is there any way to scan a barcode app in web portal page

Komal_D
Kilo Contributor

I want to scan barcode in portal page is there any way to do this in servicenow

4 REPLIES 4

Saikiran Gudur1
Mega Guru

Hi Komal,

There is a way, you can try the barcode feature provided.

Check the below:-

https://community.servicenow.com/community?id=community_question&sys_id=14a1c769db98dbc01dcaf3231f96...

https://docs.servicenow.com/administer/tablet_and_mobile_ui/concept/c_MobileBarcodeScanning.html

https://community.servicenow.com/community?id=community_question&sys_id=a47f0725dbdcdbc01dcaf3231f96...

Thanks,
Saikiran Guduri (NOW)
Associate Certificate Engineer | ServiceNow Store Apps
(Please mark the answer as correct answer/helpful/accept the solution if it helps)

This is for Native mobile App correct? i want my laptop web cam to scan barcodes

denis hoffmann
Kilo Guru

Hi,
the native mobile app on IOS and Android is able to scan barcode from your mobile, in Barcode fields
but a web portal in a Browser don't have access to your mobile camera.

See more details here :  Question : Service Portal - barcode scanning 
and from Docs : Enable mobile location and barcode scanning

"The added fields appear on the form in the native mobile app. This feature is not available on the mobile web."

Regards,
Denis.

chercm
Mega Sage

any way to trigger the camera not using the mobile app but instead from the web widget ?